Shipping policy

Iron Shea

Thank you for shopping with Iron Shea! Below is everything you need to know about how we ship your order.

Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • During high-volume periods, processing times may be longer.

  • You will receive a confirmation email after placing your order and a shipping confirmation email with tracking once your order ships.

Shipping Rates & Methods

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We currently ship within the United States. (Update if you add international later.)

  • Shipping carriers may include USPS, UPS, or other regional carriers.

Estimated Delivery Times

  • Standard shipping typically takes 3–7 business days after your order has been processed.

  • Expedited shipping options, if available, will display estimated timelines at checkout.

  • Delivery times are estimates and not guaranteed.

Tracking Your Order

  • Once your order ships, you will receive a tracking number by email.

  • Tracking updates may take 24–48 hours to appear in the carrier’s system.

Shipping Delays

Iron Shea is not responsible for delays caused by:

  • Weather or natural disasters

  • Carrier issues or service disruptions

  • Incorrect or incomplete shipping addresses

  • High-volume shopping periods

Incorrect Addresses

  • Please double-check your shipping address at checkout.

  • We are not responsible for packages sent to incorrect addresses provided by the customer.

  • If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

Lost or Damaged Packages

  • If your package arrives damaged, contact us within 7 days of delivery with photos of the package and product.

  • If your package appears lost, please contact the carrier first using your tracking number.

  • If the issue cannot be resolved with the carrier, reach out to us and we will do our best to assist.

International Shipping (If Applicable)

  • International shipping rates and delivery times vary by location.

  • Customers are responsible for any customs fees, taxes, or import duties.

  • We are not responsible for delays caused by customs processing.

Contact Us

If you have questions about shipping, contact us at:

Iron Shea
Email: [contact@ironshea.com
Website: ironshea.com